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Adrian Currie, Office Assistant

Phone: 313-993-1419

Email: currieal@udmercy.edu 

Carole Fletcher, Collection Coordinator

Phone: 313-993-1418

Email: fletchec@udmercy.edu

Monisha Tunstall, Cashier

Phone: 313-993-1422

Dacia Williams, Assistant Director 

Phone: 313-993-1431

Email: williadn@udmercy.edu

Lauri Landry, Director

Phone: 313-993-1421

Email: landryll@udmercy.edu

What We Do

The SAO provides operational and service support for students and University faculty and staff.

Operational Support Provided by Student Accounting:

• Manages student Accounts Receivable
• Liaison for Cashnet Payment Plans
• Issues monthly student statements
• Collects student payments and applies them to student accounts
• Bills third party payers for student tuition
• Disburses refunds from student accounts and distributes financial aid refund checks and direct deposits of refunds
• Applies charges originating throughout the University to student accounts
• Issues student tax statements (Form 1098-T)

Service Support Provided by Student Accounting:

• Resolution of student billing issues
• Chair of the University Variance Committee, which is a committee established to review appeals for student refunds when a student withdraws from classes due to extenuating circumstances. Appeals must be submitted within one calendar year of the withdraw date
• Manages campus based loan programs:
   
  
  • Health Professions Loan
  • Nursing Loan

Pay online

Students must pay online through if using a debit/credit card or electronic check. Please note:

• Electronic Check – There is no fee for payments made by electronic check using your bank's routing number and your account number.
• Credit/Debit Cards – A service fee of 2.95% (for domestic cards) or 4.25% (for international cards) will be charged when you make an online payment using a credit or debit card.  We accept Mastercard, Discover, American Express and Visa.

Follow the steps below to pay online:

1. using your My Portal sign-in.
2. Select "Pay Now * (Cashnet)" to go to the Transact/Cashnet payment site.
3. Select "Make a Payment."
4. Choose the appropriate payment type from the available items.
5. Enter the amount to pay and choose "Add to payment"
6. Scroll to the bottom of the page to select "Continue."
7. Choose your preferred payment method and fill in the required information.

Your payments can be viewed in your portal immediately after the payment has been processed and approved through your bank.

Mail your payment

You may mail your payments – including your Student ID number – to the following address:

When mailing:

• Include your Student ID Number on your check.
• Allow at least eight business days for mailed payments to be processed to your account.

Pay in person

Visit the Student Accounting Office (SAO) on the McNichols Campus in the Student Union, Room 102. Note which payment methods the SAO cashier can accept in person:

• ACCEPTED: Cash, check or money order
  
• NOT ACCEPTED: Credit/debit card payments are not accepted in person.  Card payments must be made online (see above).

Employer-Paid Tuition

Third-Party Billing — The University bills employers directly for the costs their employees incur. Contact the Human Resource or Personnel department at your place of employment to find out if your company offers this benefit. If so, the student must submit documentation prior to each term to the Student Accounting Office that clearly indicates who is to be billed for the tuition and fees. Employer vouchers should be submitted before the first day of the term. Please include your student ID number and submit voucher or questions to studentaccounts@udmercy.edu.

Tuition Reimbursement — The University will allow students to register without a down payment if their employers offer tuition reimbursement benefits.

To take advantage of this plan, prior to the beginning of each term the student must furnish a letter on the company's letterhead stating that the student is employed by the company and that the company will reimburse the tuition and fees incurred for that student. Payment is deferred up to 60 days after the end of the term. Students in the program cannot register owing more than one past term. Your letter can be faxed to 313-993-1414, Attn: C. Fletcher or scanned and emailed to fletchec@udmercy.edu. Please include your student ID number on the letter.

Michigan Trade Exchange

The University will accept Michigan Trade Exchange Dollars for tuition payment however, note that:

• Payment is limited to one semester at a time
• Trade Dollars are accepted for up to full time undergraduate tuition only
• Select programs at capacity will be exempted from Trade Dollar participation
• Residence Halls and meal plans are exempted from Trade Dollar participation

To use Michigan Trade Exchange Dollars you must contact Lauri Landry at 313-993-1421 or landryll@udmercy.edu.

Interest-free payments

To help you afford your education expenses, Detroit Mercy offers interest-free monthly payment options.  These options allow you to spread out your payments. 

Semester Plan – Fall or Winter – four or five monthly payments 

Enrollment deadlines

To take advantage of the longest plans (five monthly payments), you must enroll by the "longest plan" deadlines in the table below. After the longest plan deadlines, the number of months offered decreases (increasing your monthly payment). Enrollment for shorter monthly plans is required by the "shorter plan" deadlines shown.

Transact Campus Smartpay, powered by Cashnet, is the third-party electronic payment processor for Detroit Mercy's monthly payment options. You will have access to payment information and support from Transact/Cashnet representatives by phone or online:

• Phone: 800-339-8131
  (Monday through Friday, 8 a.m. to 9 p.m. EST)
• Online: Automated access 24 hours a day via the .

Fees and payment methods

The enrollment charges for the monthly payment options are:

$35 enrollment fee for each semester plan 

You can set up the following payment methods:

• checking account
• savings account
• credit card *
• debit card *

* Credit/debit card payments to Transact/Cashnet will be charged a 2.95% service fee (4.25% for international cards) for monthly payments. (Service fees do not apply to payment of enrollment fees.) Checking and savings account payments do not incur service fees.

Although the Transact/Cashnet system defaults to automatic monthly deductions, you can deselect this option if you prefer to sign in each month to make your payment manually.

How to set up a plan

Monthly payment plans are set up using the Transact/Cashnet system. To set up a plan:

1. using your My Portal sign-in
2. Choose Payment Plan * (CashNet) to go to the Transact/Cashnet payment site
   
3. Select Payment plans, and View payment plan options
4. Follow the prompts to select and set up your payment plan.  The plan balance will be determined by the system and will reflect financial aid that is applied to the account (10 days before the start of the term). The first payment is not due until after aid is applied.

Students can also give access to parents to enroll in a Payment Plan, by selecting the "Send a payer invitation" button on their Overview page. When the parent receives the invitation through their email, they will be given a PIN, password, and link where they will be connected to the student's Overview page, so they can click the Payment Plans and View payment plan options links to enroll.

For more information about these interest-free monthly payment options, contact either Transact/Cashnet (above), or contact the Student Accounting Office.

Students who have enrolled in classes and have not made a payment or payment arrangements by the payment due date will be notified of the University’s intention to drop them from classes. The due date is the Friday before the beginning of the semester. Students who receive grants, scholarships or financial aid, are responsible for paying their portion of the balance or setting up a payment plan before the semester begins as well. 

Students who are dropped from their classes must follow the normal add/drop policies to be re-registered into class. This requires obtaining instructor’s signature and advisor’s signature for open classes that have met or are closed and advisor’s signature for open classes during the add/drop week. A late registration fee will be also assessed for those re-registering.