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Common Student Holds
There is a hold on my record... what now?
Here is a list of the most common holds found on student records, along with who you can contact to resolve the hold.
How to check your record for holds:
- Log into my.udmercy.edu
- Navigate to "Student Profile" on the Self-Service -- Student menu.
- On the top banner of your profile is a "Holds:" link. There will be a number shown next to Holds: if you have an active hold on your record.
- Click the "Holds:" link to see more details.
| Code | Description | Explanation | Phone | |
| AV | Advising Required | Student needs to make an appointment with their advisor before registering for classes | Check your advisor information in your student profile. | Check your advisor information in your student profile. |
| CW | Campus Wellness Hold | Student needs to submit TB Test/Questionnaire to Wellness Center | wellnesscenter@udmercy.edu | 313-993-1185 |
| FG | Balance-Allowed to Register | Balance is below $1,500, student may still register. | studentaccounts@udmercy.edu | 313-993-1420 |
| P2 | Public Safety Hold-Level 2 | Student received a parking tickets and must pay fee in order to register or obtain a transcript. | publicsafety@udmercy.edu | 313-993-1500 |
| PS | Public Safety Hold-Level 1 | Student received a parking ticket, must pay fee in order to obtain transcript. | publicsafety@udmercy.edu | 313-993-1500 |
| RE | Registrar Hold | Reason varies, check hold description in student portal | registrar@udmercy.edu | 313-993-3313 |
| SA | Student Accounting Hold | Student has a balance and will not be able to register until balance is below $1,500 | studentaccounts@udmercy.edu | 313-993-1420 |
| ST | Student Affairs Hold | Must contact Dean of Students before being able to register for a future semester. | leonarmj@udmercy.edu | 313-993-1028 |